Orders once placed through https://www.dermitecture.com/ cannot be cancelled and no refunds will be made once an order has been successfully placed through https://www.dermitecture.com/
We cease responsibility to any damage that may be incurred after the products have been picked up from our warehouse.
You can either ask for a refund or a replacement to be sent.
If you have received a wrong product/products you can keep it at 50% of its original cost. If not, then we will have it couriered back to us.
Note that refunds/ replacement may take a minimum of a week.